Kanzu Finance Limited ("Kanzu Finance", "we", "us") respects the privacy of people who visit this website or contact us about our services. This notice describes how we process personal information collected through kanzufinance.com and related business inquiries.
This notice covers website and business inquiry information. Data processed as part of a customer institution's financial-services deployment may be subject to separate agreements and notices.
Who is responsible for your information?
The organization responsible for personal information collected through our website and direct business inquiries is:
Kanzu Finance LimitedGrace Courts, Salimbay Road, Ntinda
Kampala, Uganda
Privacy contact: [APPROVED PRIVACY EMAIL — REPLACE BEFORE PUBLISHING]
Information we collect
When you contact us, we collect information you choose to provide, which may include your name, work email, employer or organization, your role, the nature of your inquiry and any message you send. We may also keep related correspondence and records of business discussions.
Our hosting and security systems may collect technical information needed to operate and protect the website, such as IP addresses, basic device or request information and error logs.
Please do not submit passwords, PINs, payment card details or sensitive customer financial information through our general contact form.
How we use your information
We use personal information to respond to inquiries, assess possible business relationships, arrange requested conversations or product discussions, maintain relevant business correspondence and operate and protect this website. We may also use or retain information where required by applicable law.
Who may receive your information?
Relevant Kanzu Finance staff and service providers assisting with website hosting, email, inquiry handling or customer relationship management may process information as necessary for their roles and subject to applicable obligations.
International processing
Some systems used to operate the website or respond to inquiries may process information outside Uganda. Where this occurs, we address applicable legal requirements for the processing and transfer of personal information.
Retention
We keep personal information for as long as reasonably necessary for the purposes for which it was collected, subject to applicable records-management and legal requirements.
Your rights and questions
Subject to applicable law, you may request access to or correction of your personal information and raise questions or concerns about its processing. Contact us at [APPROVED PRIVACY EMAIL — REPLACE BEFORE PUBLISHING]. We may need information to verify and respond to your request.
For information on Uganda's data protection framework, you may also contact the Personal Data Protection Office at pdpo.go.ug.
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Changes to this notice
We may update this notice as our website and relevant processing arrangements change. We will publish the updated notice with its effective date and provide additional notice where required.